User Testing

7 Videos
status pause Introduction to User Testing 02:46 status pause Getting Started 02:29 status pause Building a Plan - Tasks 02:12 status pause Building a Plan - Questions 02:09 status pause Common Testing Errors 02:20 status pause Compile and Analyze 02:06 status pause Conclusion 01:02
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User Testing Part 7: Conclusion

14 views • March 12, 2020

User Testing
Part 7: Conclusion


As it turns out, User Testing is as much an art as it is a science. But as in science, if you've designed your study well, there are no failed experiments.
Transcript So, you've done your study and you've reviewed the results. Maybe they were everything you had hoped for. Your application is running perfectly, your team is thrilled, sweet success!
But more likely the results are mixed. Some things worked out nicely, others not so much. Despite what some consultants may tell you, user testing is not an exact science. In reality, it's a bit of an art. That said, your study will be most effective if you take a scientific approach.
Conduct your tests like an experiment, because, sure, an experiment is instructive if you get the results you expected. But if your experiment is correctly designed, it's even more instructive when you get a result that you didn't expect. The goal of user testing is to gain new actionable insights, not just confirm your previous assumptions.
The most important thing is to take what you've learned and apply it to your application or website and then do it again and again and again. Good luck and I hope this video series on user testing has been helpful.

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