User Testing

7 Videos
Introduction to User Testing 02:46 Getting Started 02:29 Building a Plan - Tasks 02:12 Building a Plan - Questions 02:09 Common Testing Errors 02:20 Compile and Analyze 02:06 Conclusion 01:02
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User Testing Part 7: Conclusion

9 views • March 12, 2020

User Testing
Part 7: Conclusion


Transcript So, you've done your study and you've reviewed the results. Maybe they were everything you had hoped for. Your application is running perfectly, your team is thrilled, sweet success!
But more likely the results are mixed. Some things worked out nicely, others not so much. Despite what some consultants may tell you, user testing is not an exact science. In reality, it's a bit of an art. That said, your study will be most effective if you take a scientific approach.
Conduct your tests like an experiment, because, sure, an experiment is instructive if you get the results you expected. But if your experiment is correctly designed, it's even more instructive when you get a result that you didn't expect. The goal of user testing is to gain new actionable insights, not just confirm your previous assumptions.
The most important thing is to take what you've learned and apply it to your application or website and then do it again and again and again. Good luck and I hope this video series on user testing has been helpful.

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